Shipping & Returns

Please use the chart below to determine which shipping option is the best for you. All orders are processed on business days (Monday-Friday).

Please note that a processing period of 7-14 business days may be applied to certain items.



Shipping Method

Expected Delivery
Post Processing



Shipping & Handling
     

USPS First Class Shipping (US Only)

5-7 Days

$3.99
FREE for orders over $60


USPS Priority (US Only)


2-3 Days


$9.99


Express Mail (US Only)


1-2 Days


$26.95


INTERNATIONAL*

7-30 Days
(Varies by Country)


$9.95

* We ship USPS First Class Mail International. With this shipment option we are able to keep shipping costs low, but are unable to provide any tracking outside of the United States. You will receive a tracking number that shows when your item has been shipped and at what point it has left the United States any further scans are dependent on the destination country.  Transit time can be anywhere from 7 business days to 30 (depending upon location).

Need help? Contact our customer service!

Call Us

1-866-547-4583
Phones open 9-5 PST
Monday - Friday

Email Us

24/7

Live Chat

Phones open 9-5 PST
Monday - Friday


Processing Time

While most orders begin the shipping process within 24-48 hours, please note that many of our products are made-to-order and could take as many as 7-14 days to process. Shipping occurs once payment is approved, the address is verified, products are assembled, and your order is prepared. You will be notified if an item is out of stock.

Order Tracking

Packages shipped within the United States via USPS can be tracked online via the USPS Website.

If your package does not arrive within the maximum estimated time frame, please contact our support staff for assistance.

Returns & Exchanges

Your satisfaction is the most important thing to us at INSPIRED SILVER. We do all we can to make sure that upon receipt of your merchandise you will find that it matches your order exactly. However, if for any reason you decide not to keep your merchandise, you can return it to us within thirty (30) days of the original order's postmark date, accompanied with its proper documentation and in its original box for a full refund of the purchase price (shipping, insurance and handling charges are not refundable). Exchanges and reships do not alter the date used when calculating the thirty (30) day return period.

Note: Some of the items we sell are considered special order items. When you recieve these items, they will be labeled. If this label is in anyway altered, removed, or broken, a 20% restock fee will apply if returned. Certain personalized products, such as our customizeable heart charm bracelets, are non refundable once shipped.

Special note on orders with special discounts:
If your purchase entitled you to free shipping based on the total of your order, and your returns drop the total of your order below the threshold that allowed you to have free shipping, we will charge you for the shipping cost of the original order.

If your purchase entitled you to free shipping based on a coupon used at the time of purchase, and your order is returned for a refund, we will charge you for the shipping cost of the original order.

If your purchase entitled you to a free gift based on the total of your order, and your returns drop the total of your order below the free gift threshold , we ask that you return the gift. If you would like to keep the gift, we would charge you the value of the gift, which is stated on our free gift offer.

If your purchase entitled you to a discount based on the total of your order, and your returns drop the total of your order below the discount threshold, you will be charged for the difference.

Orders over $200 may be subject to a 20% restocking fee.

What do I do?

- Repack the item in the original packing materials and send in a protective package.
- Send your package to:

Ecommerce Innovations-Returns Dept.
3245 Palm Center Drive
Las Vegas, NV 89103

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